Accessibility at Cleaner Earls Court

Cleaner Earls Court is committed to providing an accessible and user-friendly online experience for everyone, including people with disabilities. We want customers in the Earls Court area to be able to access information about our cleaning services easily, independently, and with confidence. This Accessibility Statement explains the steps we take to support accessibility and how you can contact us with any questions or feedback.

Our Accessibility Commitment

We aim to align our website and online information with the Web Content Accessibility Guidelines WCAG 2.1 at the AA level. These guidelines are recognised internationally as a standard for making web content more accessible to people with a wide range of abilities, including those using assistive technologies. Our goal is to make it easier for all visitors to learn about and book our cleaning services in the Earls Court area.

Screen Reader Support

Our website is designed to be compatible with commonly used screen readers so that visitors who are blind or have low vision can navigate and understand our content. We work to provide clear page structures, headings, and descriptive text that can be interpreted by screen readers. Text alternatives are used for non-text content wherever possible, so important information is not limited to images or visual elements.

We also aim to use plain, descriptive language to support users who rely on screen readers or other assistive technologies to understand and compare our cleaning services in Earls Court.

Keyboard Navigation

We design our website so that you can navigate major sections and functions using only a keyboard. This supports visitors who cannot use a mouse or prefer keyboard access. You should be able to move between menus, forms, and buttons using standard keyboard commands, such as the Tab, Shift plus Tab, Enter, and arrow keys.

We make efforts to maintain a logical focus order and visible focus indicators so that you can always see which element is currently selected. This helps ensure that people who rely on keyboard navigation can move around the site in a clear and predictable way.

Ongoing Improvements

Accessibility is an ongoing process. As we update content, introduce new services, or improve features for customers in Earls Court, we review our website for accessibility issues and work to resolve them. We regularly consider feedback from users and industry guidance to identify areas where accessibility can be strengthened.

While we strive to meet WCAG 2.1 AA standards across our website, there may be parts of our content or older pages that do not yet fully satisfy every guideline. Where this is the case, we are working toward improvements and alternative solutions so that information about Cleaner Earls Court remains available to as many users as possible.

Compatibility and Assistive Technologies

Our website is intended to be compatible with modern web browsers and a range of assistive technologies. To achieve the best experience, we recommend keeping your browser, operating system, and any assistive software up to date. If you encounter difficulties using a particular combination of tools, please let us know so that we can better understand and address the issue.

Requesting Information in Alternative Formats

If you have difficulty accessing any part of our website or need information about Cleaner Earls Court in another format, we will do our best to help. This may include providing information in a different digital format or explaining content verbally. Please contact us and describe the page or service you are trying to access, the issue you are experiencing, and any assistive technology you are using.

Feedback and Contact for Accessibility Requests

We welcome feedback about the accessibility of our website and services. If you experience any barriers when using our site, or if you have suggestions that could help us improve accessibility for people in the Earls Court community, we encourage you to get in touch. When you contact us, please provide as much detail as you can, including the web address of any page with an issue, what you were trying to do, and what went wrong.

Your feedback is valuable and helps us make our services more accessible and inclusive for everyone who wants to learn about or use Cleaner Earls Court.